{"id":9093,"date":"2026-04-12T17:38:04","date_gmt":"2026-04-12T17:38:04","guid":{"rendered":"https:\/\/thonon.lmdl.weapzy.com\/charte-qualite\/"},"modified":"2026-06-09T09:30:16","modified_gmt":"2026-06-09T09:30:16","slug":"charte-qualite","status":"publish","type":"page","link":"https:\/\/lamaisondelimmo.fr\/thonon\/charte-qualite\/","title":{"rendered":"Charte Qualit\u00e9"},"content":{"rendered":"<section class=\"relative w-full px-4 pt-4 pb-8\">\n<div class=\"relative rounded-2xl overflow-hidden min-h-[300px] flex items-center justify-center\">\n<img decoding=\"async\" src=\"https:\/\/lamaisondelimmo.fr\/thonon\/wp-content\/uploads\/sites\/2\/2026\/04\/Fotolia_48028602_L.jpg\" alt=\"\" class=\"absolute inset-0 w-full h-full object-cover\" loading=\"eager\"\/>\n<div class=\"absolute inset-0 bg-navy\/70\"><\/div>\n<div class=\"relative z-10 text-center px-6 fade-up\">\n<p class=\"text-white text-xs uppercase tracking-[.3em] mb-4\" style=\"text-shadow:0 1px 6px rgba(0,0,0,.3)\">L&#039;agence<\/p><h1 class=\"text-4xl md:text-5xl lg:text-6xl font-light text-white leading-tight\" style=\"text-shadow:0 2px 10px rgba(0,0,0,.3)\">La Charte Qualit\u00e9<\/h1>\n<p class=\"text-white\/70 text-base md:text-lg max-w-2xl mx-auto mt-6 font-light\" style=\"text-shadow:0 1px 6px rgba(0,0,0,.3)\">Notre engagement de tous les instants envers nos clients et partenaires<\/p><\/div>\n<\/div>\n<\/section>\n    <section class=\"bg-white text-navy w-full py-20\">\n<div class=\"max-w-[1440px] mx-auto px-6 lg:px-16\">\n\n<div class=\"max-w-[1440px] mx-auto fade-up\">\n<p class=\"text-gold text-xs uppercase tracking-[.25em] mb-4\">Nos engagements<\/p><h2 class=\"text-3xl md:text-4xl font-light leading-tight mb-8\">Un niveau d&rsquo;exigence \u00e9lev\u00e9<br \/>pour garantir notre qualit\u00e9 de service<\/h2><div class=\"text-muted text-base leading-relaxed space-y-4 [&#038;_strong]:text-navy [&#038;_strong]:font-medium\"><p>Pour nos clients comme pour nos partenaires, nous tenons \u00e0 maintenir un niveau d&rsquo;exigence \u00e9lev\u00e9. La charte qualit\u00e9 de La maison de l&rsquo;immo est le fondement de nos engagements envers vous, que vous soyez acheteur, vendeur, conseiller financier ou professionnel de l&rsquo;immobilier.<\/p>\n<p>Pierre angulaire de la relation de confiance que nous b\u00e2tissons avec nos interlocuteurs, cette charte est le gage de notre professionnalisme et de notre vision : \u00eatre au service de vos projets.<\/p>\n<\/div><\/div>\n<\/div>\n<\/section>\n    <section class=\"bg-[#fbfbfb] w-full py-20\">\n<div class=\"max-w-[1440px] mx-auto px-6 lg:px-16\">\n<div class=\"text-center max-w-2xl mx-auto mb-14 fade-up\">\n<p class=\"text-gold text-xs uppercase tracking-[.25em] mb-4\">La charte<\/p><h2 class=\"text-3xl md:text-4xl font-light leading-tight\">Nos 8 engagements qualit\u00e9<\/h2><\/div>\n<div class=\"grid grid-cols-1 sm:grid-cols-2 lg:grid-cols-2 gap-8\">\n<div class=\"bg-white rounded-2xl p-8 border border-navy\/5 hover:border-navy\/20 transition-all card-lift fade-up\">\n<div class=\"w-12 h-12 rounded-xl bg-gold\/10 flex items-center justify-center mb-5\">\n<span class=\"material-symbols-outlined text-gold text-xl\">workspace_premium<\/span>\n<\/div>\n<span class=\"text-3xl font-light text-gold mb-3 block\">01<\/span>\n<h3 class=\"text-base font-semibold mb-3\">Professionnalisme<\/h3>\n<p class=\"text-sm text-muted leading-relaxed\">Faire preuve de professionnalisme tout au long de la mission confi\u00e9e, respecter nos engagements et chercher avant tout la satisfaction de nos clients.<\/p>\n<\/div>\n<div class=\"bg-white rounded-2xl p-8 border border-navy\/5 hover:border-navy\/20 transition-all card-lift fade-up delay-1\">\n<div class=\"w-12 h-12 rounded-xl bg-gold\/10 flex items-center justify-center mb-5\">\n<span class=\"material-symbols-outlined text-gold text-xl\">gavel<\/span>\n<\/div>\n<span class=\"text-3xl font-light text-gold mb-3 block\">02<\/span>\n<h3 class=\"text-base font-semibold mb-3\">D\u00e9ontologie<\/h3>\n<p class=\"text-sm text-muted leading-relaxed\">Veiller au respect des r\u00e8gles de d\u00e9ontologie et \u00e0 la juste application des lois qui r\u00e9gissent notre profession : Loi Hoguet, Loi Alur.<\/p>\n<\/div>\n<div class=\"bg-white rounded-2xl p-8 border border-navy\/5 hover:border-navy\/20 transition-all card-lift fade-up delay-2\">\n<div class=\"w-12 h-12 rounded-xl bg-gold\/10 flex items-center justify-center mb-5\">\n<span class=\"material-symbols-outlined text-gold text-xl\">handshake<\/span>\n<\/div>\n<span class=\"text-3xl font-light text-gold mb-3 block\">03<\/span>\n<h3 class=\"text-base font-semibold mb-3\">Transparence<\/h3>\n<p class=\"text-sm text-muted leading-relaxed\">\u00c9changer et transmettre toutes les informations utiles au bon d\u00e9roulement d&#039;une transaction dans un souci de transparence et de confiance.<\/p>\n<\/div>\n<div class=\"bg-white rounded-2xl p-8 border border-navy\/5 hover:border-navy\/20 transition-all card-lift fade-up delay-3\">\n<div class=\"w-12 h-12 rounded-xl bg-gold\/10 flex items-center justify-center mb-5\">\n<span class=\"material-symbols-outlined text-gold text-xl\">calculate<\/span>\n<\/div>\n<span class=\"text-3xl font-light text-gold mb-3 block\">04<\/span>\n<h3 class=\"text-base font-semibold mb-3\">Estimations objectives<\/h3>\n<p class=\"text-sm text-muted leading-relaxed\">R\u00e9aliser des estimations avec objectivit\u00e9 et comp\u00e9tences en choisissant 2 m\u00e9thodes contradictoires adapt\u00e9es au bien \u00e0 estimer.<\/p>\n<\/div>\n<div class=\"bg-white rounded-2xl p-8 border border-navy\/5 hover:border-navy\/20 transition-all card-lift fade-up delay-3\">\n<div class=\"w-12 h-12 rounded-xl bg-gold\/10 flex items-center justify-center mb-5\">\n<span class=\"material-symbols-outlined text-gold text-xl\">target<\/span>\n<\/div>\n<span class=\"text-3xl font-light text-gold mb-3 block\">05<\/span>\n<h3 class=\"text-base font-semibold mb-3\">Biens cibl\u00e9s<\/h3>\n<p class=\"text-sm text-muted leading-relaxed\">Proposer aux acqu\u00e9reurs des biens en ad\u00e9quation avec leur projet immobilier, leur besoin et leur go\u00fbt.<\/p>\n<\/div>\n<div class=\"bg-white rounded-2xl p-8 border border-navy\/5 hover:border-navy\/20 transition-all card-lift fade-up delay-3\">\n<div class=\"w-12 h-12 rounded-xl bg-gold\/10 flex items-center justify-center mb-5\">\n<span class=\"material-symbols-outlined text-gold text-xl\">notifications_active<\/span>\n<\/div>\n<span class=\"text-3xl font-light text-gold mb-3 block\">06<\/span>\n<h3 class=\"text-base font-semibold mb-3\">Suivi r\u00e9gulier<\/h3>\n<p class=\"text-sm text-muted leading-relaxed\">Tenir inform\u00e9 chacun de nos clients sur l&#039;avanc\u00e9e de la mission qu&#039;ils nous auront confi\u00e9e.<\/p>\n<\/div>\n<div class=\"bg-white rounded-2xl p-8 border border-navy\/5 hover:border-navy\/20 transition-all card-lift fade-up delay-3\">\n<div class=\"w-12 h-12 rounded-xl bg-gold\/10 flex items-center justify-center mb-5\">\n<span class=\"material-symbols-outlined text-gold text-xl\">add_circle<\/span>\n<\/div>\n<span class=\"text-3xl font-light text-gold mb-3 block\">07<\/span>\n<h3 class=\"text-base font-semibold mb-3\">Services Major Dom<\/h3>\n<p class=\"text-sm text-muted leading-relaxed\">Offrir plus de services, \u00eatre \u00e0 l&#039;\u00e9coute et assister nos clients gr\u00e2ce \u00e0 notre service exclusif Major Dom pour l&#039;organisation du d\u00e9m\u00e9nagement.<\/p>\n<\/div>\n<div class=\"bg-white rounded-2xl p-8 border border-navy\/5 hover:border-navy\/20 transition-all card-lift fade-up delay-3\">\n<div class=\"w-12 h-12 rounded-xl bg-gold\/10 flex items-center justify-center mb-5\">\n<span class=\"material-symbols-outlined text-gold text-xl\">trending_up<\/span>\n<\/div>\n<span class=\"text-3xl font-light text-gold mb-3 block\">08<\/span>\n<h3 class=\"text-base font-semibold mb-3\">Am\u00e9lioration continue<\/h3>\n<p class=\"text-sm text-muted leading-relaxed\">Faire tous les investissements n\u00e9cessaires pour maintenir et d\u00e9velopper notre niveau de performance et \u00e9largir nos comp\u00e9tences.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n    <section class=\"w-full px-4 py-10\">\n<div class=\"bg-gradient-to-br from-navy to-navy-light rounded-2xl px-8 lg:px-16 py-16 text-center\">\n<div class=\"max-w-[1440px] mx-auto fade-up\">\n<h2 class=\"text-3xl md:text-4xl font-light text-white mb-4\">Besoin d&rsquo;un accompagnement de qualit\u00e9 ?<\/h2>\n<p class=\"text-white\/60 text-base mb-8\">Notre \u00e9quipe est \u00e0 votre \u00e9coute pour tous vos projets immobiliers \u00e0 Thonon-les-Bains et sur les rives du L\u00e9man.<\/p>\n<div class=\"flex flex-col sm:flex-row gap-4 justify-center\">\n<a href=\"https:\/\/lamaisondelimmo.fr\/thonon\/contact\/\" class=\"bg-navy text-white px-8 py-3.5 rounded-full text-sm font-semibold uppercase tracking-wider hover:bg-white hover:text-navy transition-colors\">Nous contacter<\/a>\n<a href=\"https:\/\/lamaisondelimmo.fr\/thonon\/notre-equipe\/\" class=\"border border-white\/20 text-white px-8 py-3.5 rounded-full text-sm uppercase tracking-wider hover:bg-white\/10 transition-colors\">D\u00e9couvrir l&#039;\u00e9quipe<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n    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