The quality charter, our commitment at all times

For both our customers and our estate agency partners, we are keen to maintain a high level of standards in order to guarantee our quality of service. The La Maison de L'Immo quality charter is the foundation of our commitment to you, whether you are a buyer, seller, financial adviser, asset manager, craftsman or property professional...

The cornerstone of the relationship of trust we build with our clients, our estate agency's quality charter is a guarantee of our professionalism and our vision of real estate: serving your projects.

La maison de l'immo quality charter

  • Demonstrate professionalism throughout the mission entrusted to us, respect our commitments and, above all, strive to satisfy our customers.

  • Ensuring compliance with the rules of professional conduct and the correct application of the laws governing our profession as estate agents: Loi Hoguet, Loi Alur.

  • Exchanging and transmitting all the information needed for a transaction to run smoothly, in a spirit of transparency and trust.

  • Carry out valuations objectively, professionally and competently, choosing 2 contradictory methods that are best suited to the property to be valued.
  • Offering buyers targeted properties - houses or flats - that match their property plans, needs and tastes.

  • Keep each of our customers informed of the progress of the assignment they have entrusted to us.

  • Offering more services, listening to our estate agency customers and assisting them, in particular through our exclusive Major-Dom service, which helps them organise their move.

  • Make all the necessary investments to maintain and develop our level of performance and broaden our skills as a real estate agent.